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First Party Extended Client Team

A couple of days, handling large call volumes, retrieving information, or sending out mailers, we are capable of meeting every need for resources that your organization may have. We can have up to 250 customer service representatives trained within 36 hours in order to handle short-term spurts in client manpower requirements. BACS also provides scripted responses to expected customer queries. Our team is trained in the details necessary to work directly in the client's system via extremely secure virtual private network connections. Hence, no reconciliation or file transfers are required. Since the team is working in the client's system, customer data, notes of the calls, balances, and contact information are always up to date.

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