Allow the experts at BACS to manage your receivables expeditiously and effectively. We use our focused collection strategies to maximize debt recovery efforts as well as reduce the extent of future debt. Our collectors are updated in the latest collection procedures, and are trained to observe all relevant policies and regulations. All of our call centers have in-house QA teams to ensure superior quality at all times. With our knowledge of best practices, we can help you to devise a suitable receivables management plan. Regardless of the age of your inventory, whether it's Pre-Collect or Warehouse, we customize and create work flow management strategies specifically designed to ensure blue-ribbon performance and best-in-class results.
Real-time Data
Real-time Transparency & Analytics including volume, quality, turn-around time (TAT) and SLA monitoring with automated discovery filtering
Reports
Automated, scheduled or real-time reports. Targeted, standard and interactive reporting also available
Configurability
Modular Components with customizable layouts, charts & reports
Dashboard Analytics
Configurable and standard layouts with dynamic drilldown & macro overview. View trends, anomalies, and relationships. Heatmaps, variance analysis, geospatial intelligence, and social media sentiment analysis.
Team Communication & Connectivity Alerts
Unified Text, Chat, Email communication with 24/7 direct access to CRM and operations teams through dedicated phone line and email address. Dashboards for
Alerts
Unified communication services with trigger configuration, threshold, approvals, additions, push notifications and automated email/text. Includes security & compliance monitoring.